Efficiency savings are at the heart of the new Government’s plans to reduce the UK’s budget deficit.  It will be a difficult task to meet the efficiency savings imperative whilst retaining - and even improving - frontline services but there are many options open to you.

Our survey at LGA showed that 82% of respondents were in favour of outsourcing as a solution to address these issues. As a leading UK outsourcer, we can help you identify where local authorities can take advantage of our considerable experience in ICT and business process change.

The articles in this newsletter will provide you with information on how we are delivering positive outcomes across Local Government in terms of service improvement and efficiencies including transformation through agile working, shared services and enhanced customer engagement.

Additionally, you can find out more about the ground breaking shared services partnership that we have entered into with Cleveland Police Authority. This will make a direct and positive impact on the local community, improving customer service and delivering £50m savings.

I hope that you find these case studies and materials of interest and would welcome talking with you in the near future.